Case Studies

Independent Verification& Validation (IV&V) Case Study:

Executive Summary/Introduction

Our customer is responsible for providing affordable, timely and accessible financial assistance to businesses of all sizes, private non-profit organizations, homeowners, and renters following a disaster. Financial assistance is available in the form of low-interest, long-term loans. The customer’s disaster loans are the primary form of federal assistance for the repair and rebuilding of non-farm, private sector disaster losses. For this reason, the disaster loan program is the only form of our customer’s assistance not limited to small businesses.

Navy Medical Case Study:

Executive Summary/Introduction

The customer provides medical professional development tools and resources to military members across all naval duty stations to foster an operational readiness and state-of-the-art medical readiness knowledge and skills.  To carry out its mission, the organization maintains extensive enrollment records for various courses and training programs for their customers.

System Support and IT Services Case Study:

Executive Summary/Introduction

The customer operates a set of Internet-based tools for information-sharing among child support officials in the Federal Government, the states, municipalities, overseas territories and Native American tribal areas.  The center is organized according to teams, called Workplaces, each of which is responsible for a specific area of child welfare support. The center maintains a central repository of information across all communities of interest to support the Child Support Enforcement community across the nation, Indian tribal regions, and overseas territories.

System Support and IT Services Case Study:

Executive Summary/Introduction

The customer monitors the program administration and operation of 15 food and nutritional programs across all states, US territories, and tribal organizations via extensive reviews.  The programs are responsible for expenditures totaling more than $110 billion annually.

Performance Transformation & Software Application Development Case Study:

The Business Challenge

The Human Capital Management Offices at the Components of a large Department-level headquarters organization had trouble keeping track of its highly diverse workforce, consisting of General Schedule (GS) civil servants, Senior Executive Service (SES), military officers and non-commissioned officers (NCOs) from all of the service branches, National Guard and reserve officers and NCOs on short-term reserve orders and full-time assignments, personnel from other Departments filling temporary or rotational assignments under the Inter government Personnel Act (IPA), intradepartmental detailees, personnel from Federally Funded Research and Development Centers (FFRDC) and Academia, and political appointees, as well as contractor personnel. 

Performance Transformation & Application Development Case Study:

The Business Challenge

​The materiel command at a major service branch had a requirement for an automated system to support the unclassified but limited component of its war and mobilization planning and contingency activities.  The planning system had to support collaboration and information sharing by a stake-holder community at location across the U.S. and overseas.  The Command had legacy systems that managed elements of the war and mobilization planning, but no single system that supported stakeholders and decision-makers in their contingency planning and mobilization exercises.  These legacy systems also did not support collaboration and information sharing in a real-time basis.

Foreign Military Sales & Software Systems Application Development Case Study:

The Business Challenge

A Service Branch Command charged with administering its Branch’s security assistance enterprise by developing and managing security assistance programs and foreign military sales (FMS) cases to build partner capacity, support Combatant Command engagement strategies and strengthen our nation’s global partnerships, lacked the secure tools and automated systems needed manage its enterprise an FMS cases.  The Command’s Program management activities were based on manual processes, and labor intensive practices to track and provide executive-level visibility into its programs, training and support activities.  Meanwhile the Programs and support activities had to comply with highly detailed FMS and international security policies.